Book Bus Tickets Online | Cheaper Than Counter | 25% Discount

Travel easy with redBus Indonesia!

redBus is the world`s largest online bus ticket booking platform trusted by millions of customers worldwide. redBus provides a seamless ticket booking experience with the best bus operators across several routes in Indonesia. From luxurious bus services powered with amenities to reasonable alternatives, redBus helps you select buses on your desired route in just a few clicks. Whether you want to visit Jakarta, Bandung, Surabaya, or Bali, redBus connects popular routes in Indonesia via buses! Check prices of bus tickets with redBus and book bus tickets online. With our amazing deals and unbeatable low-price bus tickets, you can save money on bus bookings online. So brace yourself for an unforgettable bus journey with redBus.

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Is paying for tickets online or at the counter easier?
It is easier for you to make payments online. Bank details and Your credit/debit cards are stored securely through various encryption processes. Once payment is made online, your bus seat is reserved, and passengers do not have to carry extra money to make additional payments at the bus counter.
If I book a bus ticket online, will the bus schedule change?
No, the bus schedule displayed on the redBus platform will not change.
How do I report bus operator-related issues to redBus?
You can visit the main redBus page and click on the “Help” option available at the top of the page. You can follow simple steps to show how to report. You can also see details about Pay@Bus, Flexi Ticket, Refund Guarantee, bus offers and so on.
Can I cancel or change the schedule of the bus tickets that have been purchased?
In most cases, yes, you can cancel your ticket and reschedule your online bus tickets booked through the redBus platform. Look for the "Reschedulable" or "Cancellable" sign when you book your bus ticket. The policies of each bus operator are different so check the policies of the operator of your choice before booking a ticket.
Can I choose my own seat?
Yes, you can do this. For example, when visiting the redBus portal and selecting a bus, you can choose your own seat among the various seats available on the bus.
What is Pay@Bus?
Those who dont want to make payments online can book a bus ticket on redBus and then pay for it at the bus counter before leaving. Pay@Bus is available to select operators, so visit the bus operator page on the redBus platform before booking your ticket.
Are there any discounts available when I book a bus ticket on redBus?
There are many discounts on the redBus platform and customers can choose those discounts when booking tickets. Visit the redBus page to find out more.
How many things can I carry on the bus?
The amount depends on the type of bus you ordered. It is highly recommended that you contact the bus operator of your choice when you book your ticket to find out how much luggage you can carry and where it will be stored during the trip.
How to book bus tickets online through redBus?
You can book bus tickets online by downloading the redBus mobile app for Android and iOS. Choose your departure point, destination point, and travel date. Then choose the bus you like based on schedule, current bus ticket prices, facilities, departure/arrival locations, and ratings from passengers who have used the bus service.
How do I get on the bus with my redBus ticket?
Check your email to get your redBus ticket. Your bus ticket will contain information on whether or not the bus company of your choice accepts digital tickets. a) Procedure for bus companies that accept digital bus tickets:Come to the agency office at the departure point and show your digital bus ticket SMS (no need to print). You will be given a ticket that can be used to board the bus.b) Procedure for bus companies that do not accept digital bus tickets:Come to the agency office at the departure point and present your printed redBus ticket. You will be given a ticket that can be used to board the bus. It is better to bring a printed bus ticket from the start because there is not necessarily a printer at the agent office.
What is the redBus seat guarantee program?
redBus is always working hard to provide every customer with the best travel and booking experience. Although it is rare, if you are not allowed to travel on the bus you have booked, or the seat of your choice is not available, the seat guarantee program ensures the following:. a) You are not allowed to travel:
200% of the amount paid is refunded back to you
b) Your preferred seat is not provided: 100% of the amount paid is refunded back to you
How can I contact redBus?
You can write a message to or call us at 021-39706060. Our call center is open from 07.00 to 23.00 WIB.
I missed my bus. Can I get a refund?
Passengers are advised to arrive at the designated departure point at least 45 minutes before the bus departs. The refund is invalid if the passenger misses the bus if he reaches late at the boarding point.

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